Experienced Manager Programme wins Financial World Innovation Award – 2010

On 1st December 2010 The Lloyds Banking Group “Experienced Managers Programme” developed, designed and delivered in collaboration with The Inspirational Development Group won the Financial World Innovation Award for “Innovation in Staff Development”.

‘EMP is a first-class example of a sustained and useful initiative. Good management engagement and adept execution makes this a stand-out management programme which helps reduce the cultural barriers seen in major companies, as well as achieving some impressive results’ 

Marc DonFrancesco - Judge 

Following its launch in 2003 the initial success of the Experienced Managers Programme in Lloyds Banking Group led to the widening of its footprint across the organisation, the delivery of seven more years of success and a significant return on investment. 

The programme is designed to take people from different parts of the business and build trust between them in order to facilitate good high performance teamwork. For this reason the first residential module is run at the Royal Military Academy Sandhurst and is aimed at building trust and inclusion fast.

Each programme involves some thirty-plus middle and senior managers who undertake five,
three-day residential modules over 12 months and work in four teams to deliver ROI on quick-win projects that they choose themselves. The first 21 groups have delivered payback of over £20m.  By the end of 2011 over 800 participants will have been through this programme.

Objective 360° feedback measurements show steady levels of improvement over the seven years, manifested in increased strengths and reduced development needs.

Staff Development Programme of the Year - 2009

The HSBC Fusion Programme has won the award for Staff Development Programme of the Year at the 2009 IT Training Awards.

The judges said:

“HSBC’s Fusion programme has provided a comprehensive and sustainable solution to a serious skills issue within the IT department – worldwide. The judges were particularly impressed at the way the solution does not just train people, it actually induces change throughout the operation. The sheer scale of the programme, and the senior management support it has, were both remarkable and the project has demonstrated many benefits – e.g. retention, reduction in costs, customer satisfaction, collaboration, peer support, and the alumni community which has been created by networking the “Fusioneers”. 

The judges noted “this is real action learning” – not just theory!.”

Best Contribution in Financial IT to Reducing the Carbon Footprint Award - 2008

The award for Best Contribution in Financial IT to Reducing the Carbon Footprint for 2008 was won by the HSBC's FUSION Programme at the Banking Technology Awards.

The FUSION Programme seeks to put new skills into practice by means of team-based Pay Back projects. Each team must decide on a project that will provide tangible business benefits to the organisation whilst also providing a financial return on investment.

Most Innovative Training Programme - 2005

The award for Most Innovative Training Programme for 2005 was won by “The Experienced Managers’ Programme” jointly designed and delivered by the Inspirational Development Group (IDG) and implemented by Lloyds TSB Group Operations.

This award salutes the successful introduction of a new training initiative that has addressed issues in and made improvements to the business in areas such as managerial performance, sales, team leadership and customer service.