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Introduction“If you can’t measure it, you can’t manage it!” At IDG we firmly believe this to be true which is why we are passionate about collecting evidence of improvement, payback and return on investment from our programmes from a behavioural, organisational and financial perspective. The graph below is based on more than 250 workshops and over 4,500 responses spanning over a 6 year period on a score of 1 to 5, and is the reason why we think that the feedback supports our passion for development.
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