Staff Development Programme of the Year - 2009

The HSBC Fusion Programme has won the award for Staff Development Programme of the Year at the 2009 IT Training Awards.

The judges said:

“HSBC’s Fusion programme has provided a comprehensive and sustainable solution to a serious skills issue within the IT department – worldwide. The judges were particularly impressed at the way the solution does not just train people, it actually induces change throughout the operation. The sheer scale of the programme, and the senior management support it has, were both remarkable and the project has demonstrated many benefits – e.g. retention, reduction in costs, customer satisfaction, collaboration, peer support, and the alumni community which has been created by networking the “Fusioneers”. 

The judges noted “this is real action learning” – not just theory!.”

Best Contribution in Financial IT to Reducing the Carbon Footprint Award - 2008

The award for Best Contribution in Financial IT to Reducing the Carbon Footprint for 2008 was won by the HSBC's FUSION Programme at the Banking Technology Awards.

The FUSION Programme seeks to put new skills into practice by means of team-based Pay Back projects. Each team must decide on a project that will provide tangible business benefits to the organisation whilst also providing a financial return on investment.

Most Innovative Training Programme - 2005

The award for Most Innovative Training Programme for 2005 was won by “The Experienced Managers’ Programme” jointly designed and delivered by the Inspirational Development Group (IDG) and implemented by Lloyds TSB Group Operations.

This award salutes the successful introduction of a new training initiative that has addressed issues in and made improvements to the business in areas such as managerial performance, sales, team leadership and customer service.