Case Study:

High Performing Teams – One Day Programme

Case Study

High Performing Teams – One Day Programme

Summary

IDG were asked by the Capital Markets division of a leading financial services organisation to design and deliver a 1 day team-building programme.

The client is one of the world’s leading financial services firms, operating in over 100 countries for over 200 million clients. The team were a diverse group located in London, the United States and the Middle East and as such they faced significant barriers to becoming a ‘High Performing Team’.

IDG designed a programme aimed at facilitating a better understanding between team members of the challenges each face in their daily work life. The programme aimed to use a balance of practical activities and theory to focus the considerable talent of individual delegates onto delivering excellence through improved team working behaviours.

Scope

Design and development of a one day programme, preparation and production of materials, delivering of learning and facilitation of team exercises, programme administration.

Solution

IDG delivered a one day programme at the Royal Military Academy Sandhurst, where we have an exclusive partnering agreement. On arrival delegates were introduced to team working and communication best practice messages from the Military. This best practice was then embedded during a series of mentally and physically challenging team development activities, including command tasks and an assault course. The team’s practical experience was then augmented through a discussion of team development theory, in particular Tuckman’s High-Performing Teams theory and Woodcock’s concept of teamwork building blocks.

The afternoon was dedicated to making this learning concretely applicable to the delegates’ everyday work; free from the normal constraints and pressures of the workplace, they spent time in business discussions based on the morning’s experiences. In the evening, the delegates were taken on a tour of the Academy and listened to a speech from Lieutenant Colonel Tom McMurtrie discussing his experience of High Performing Teams in an operational situation. The day was brought to a close with a Sandhurst prestige dinner and an opportunity for further networking.

Results

The feedback was consistently positive. The delegates showed great enthusiasm for future programmes and suggested that the programme be expanded to include other branches of the organisation.

Feedback

“I was convinced when the opportunity became available that it might be a unique environment into which we could bring the team together. I had no idea what a glorious understatement that turned out to be…I have already and will certainly continue to tell colleagues, what a unique environment IDG creates for this type of event and hope that we can do it again in the future.” – Co-head of Capital Markets- Client

 

Facts

Industry: Financial Services
Location: Royal Military Academy Sandhurst
Duration of programme: One Day
Solution: Team Building Programme