Heather Couchman is Programme Manager for global client teams. Her role includes client relationship management, tendering, budget creation and implementation, supplier engagement, and overall project leadership using project management tools and techniques. The role requires planning, coordination, and successful delivery of customised programs.

In addition to her role as Programme Manager Heather is responsible for the daily operations and functions of the IDG Programme Office. This includes overall support of the IDG Business Operating model, global resource utilisation, adherence to policy and guidelines.

Heather has worked predominately in the Financial Services industries within Group Operations Functions and for the last 10 years working within HR Organisational Effectiveness specialising in Leadership Development and Emerging Talent. As well as an experienced proven track record Heather is APMP qualified.

Clients appreciate Heather’s attention to detail and drive to ensure project deadlines are met to required specifications.