Business Policy

Latest revision: 1st January 2020
Policy revision: Heather Couchman
Web page revision: Matthew Moore

Code of Business Standards

Company Values

  • Selfless commitment to deliver excellence to our clients and make a real and measurable
    difference.
  • Courage to challenge the status quo.
  • Discipline to design, develop and deliver what we promise, on time and to budget.
  • Integrity in all our commercial affairs.
  • Loyalty to and development of our clients, our staff and our suppliers.
  • Respect for others.

Core Principles

Our aim is to be seen as trusted business advisors by our clients. Our drive is to be valued for the difference we make to the organisations we work with.

We achieve this through our understanding of the strategic importance of people development and its impact on business performance. In the world’s service-driven environment, creating a sustainable competitive advantage from people is critical to meeting the long term strategic aims and objectives of all organisations across all sectors.

This is at the heart of the IDG philosophy, which has been built on the following core principles:

  • We demonstrate a real understanding of business.
  • We build long term mutually beneficial relationships with our clients.
  • We deliver solutions – we do not sell products.
  • We evidence the value we add for our clients through a variety of measurement tools.

To deliver this philosophy our people are drawn from a spectrum of cultural backgrounds. We have academics, sports men and women, former military personnel and business people. Drawn together to form relevant client teams, this eclectic mix:

  • Constructively challenges “perceived wisdom” and leads the debate on developing talent.
  • Designs bespoke solutions that are tailored to the needs of the client.
  • Takes pride in the quality of the end-to-end service delivered.
  • Consistently delivers a measurable and sustainable return on investment for clients.
  • Embraces technology, applying it to enhance the proposed solutions.
  • Understands the cost of what we do but also the value we bring.

IDG Ethical Principles

Justice

  • Fairness
  • Distribution of Resources
  • Access to Services
  • Rights to Services
  • Fair Opportunity Rule-Discrimination
  • Movement of clients through levels of care
  • “One Size Fits All”

Autonomy

  • Client Choice
  • Client Involvement
  • Informed Consent
  • Consent to Treat / Consent to Release
  • Individualized Treatment as opposed to “One Size Fits All Models”

Beneficence

  • Promotion of well-being of others through actions that provide positive benefits and actions that prevent harm
  • Are services helpful?
  • Quality of Services
  • Program Evaluation: Process, Outcome, Progress
  • Adhering to National Minimum Standards of Practice
  • Utilizing the current research and best practices Act to prevent harm
  • Duty to help

Fidelity

  • Maintenance of Trust
  • Confidentiality
  • Relationship Building
  • Informed part of informed consent

Non-Maleficence

  • Do No Harm
  • Do not encourage participation of clients in therapies or other interventions that could result in harm to the client
  • Do not harm through inaction

Environmental Care

IDG recognises the importance of respect for individuals and acknowledges its responsibilities in business, which are fundamental in running and developing our company. We therefore comply with the principles of sustainable development. This includes constantly assessing and improving the social, environmental and economic aspects of our activities.
Our guiding principles are:

  • Minimise the environmental impacts of our activities, including pollution, and strive to continually improve environmental performance within the business
  • Implement a property strategy that where practicable locates our offices and centres close to public transport routes and services to minimise our impact through transport
  • Employ systems and procedures that ensure compliance with all relevant laws and regulations relating to the environment
  • Promote sustainable development in partnership with our stakeholders by conserving energy, materials and resources through minimising consumption, maximising efficiency and effectively managing waste disposal
  • Provide suitable employee training to enhance environmental awareness of the potential impacts from operations and the use of adequate control measures
  • Introduce an Environmental Supply Chain Management to encourage suppliers to minimise the use of materials, energy or processes which may be harmful to the environment and comply with statutory and legal requirements
  • Implement location specific safety and environmental plants for business activities including all aspects of property and facilities management operations

IDG Environmental Management Programme

IDG support the NIEHS Environmental Policy and the overall goal of reducing negative environmental impacts.

Air Emissions
IDG ensure that they work in locations that comply with performance standards for boilers and any other instruments that exhale air emissions. They also encourage and support alternative transportation including bus, carpool, and telework options. When flying overseas IDG look for opportunities to do additional work or running programmes concurrently to avoid excessive air travel.

Energy Management
IDG seek to reduce electricity consumption associated with their offices and have a preference for increasingly using forms of renewable energy.

Green Purchasing
IDG encourage the recycling of content materials and environmentally preferable products. IDG have recycling bins in all its locations.

Hazardous Materials Management
IDG do not work with hazardous materials.

Hazardous Waste Management
This program provides for the management of hazardous wastes to ensure that such wastes are identified, accumulated, stored, transported, treated, and disposed or recycled in an environmentally sound manner.

Pesticides
IDG do not work with pesiticides materials.

Solid Waste Management
IDG do not work with solid waste materials

Stormwater Management
Not applicable

Wastewater
IDG do not work with pollutants and therefore do not produce waste water to enter the sanitary sewer system.

Water Consumption
IDG provide IDG recyclable water bottles for their participants to drink from to eliminate plastic wastage and to ensure suitable drinking water is available.

Anti-slavery and human trafficking

This policy applies to all persons working for IDG in any capacity, including employees at all levels, directors, officers, agency workers, seconded workers, volunteers, agents, contractors and suppliers. IDG strictly prohibits the use of modern slavery and human trafficking in our operations and supply chain. IDG will continue to be committed to implementing systems and controls aimed at ensuring that modern slavery is not taking place anywhere within our organisation or in any of our supply chains. We expect that our suppliers will hold their own suppliers to the same high standards.
IDG expects everyone working with us or on our behalf to support and uphold the following measures to safeguard against modern slavery:

  • We have a zero-tolerance approach to modern slavery in our organisation and our supply chains.
  • The prevention, detection and reporting of modern slavery in any part of our organisation or supply chain is the responsibility of all those working for us or on our behalf. Workers must not engage in, facilitate or fail to report any activity that might lead to, or suggest, a breach of this policy.
  • We are committed to engaging with our stakeholders and suppliers to address the risk of modern slavery in our operations and supply chain.

We require:

  • Employment and recruitment agencies and other third parties supplying workers to our organisation to confirm their compliance with our Code of Conduct
  • Suppliers engaging workers through a third party to obtain that third parties’ agreement to adhere to the Code
  • As part of our ongoing risk assessment and due diligence processes we will consider whether circumstances warrant us carrying out audits of suppliers for their compliance with our Code of Conduct.
  • If we find that other individuals or organisations working on our behalf have breached this policy, we will ensure that we take appropriate action. This may range from considering the possibility of breaches being remediated and whether that might represent the best outcome for those individuals impacted by the breach to terminating such relationships.